Customer Relationship Management

Pacific offers client relationship management products - solutions that provide customer-facing employees - such as sales, telesales, and customer service representatives - with quick and easy access to relevant customer data.

We provide a CRM solution that is fully integrated into both your business process and your customer interaction processes. We also specialize in CRM-enhancing technologies such as Interactive Voice Response (IVR), Computer to Telephony Interfaces (CTI) and e-mail management.